CASE STUDY

Bristeeri Technologies is a Managed Service Provider (MSP) that provides hardware, software, security and other IT-related support services. It has both a retail storefront as well as mobile tech personnel that visit client installations

Problem

The company was using several different tools and wanted to harmonize its entire billing process. It wanted to also reduce its 70% DSO from +45 days (30% +120 days) and reduce the amount of staff time and logistics necessary to notify clients regarding overdue invoices. Also, lack of customer invoice visibility hampered more access to government contracts.

Solution

Integrate InvoiceSherpa with its Xero accounting system to streamline process – integrate with new payment gateway and enable customer portal access to a government account with 18 billable users. Automated notifications and seamless payments enable fast payment with fewer human touch points.

Results

DSO down – 55% @ 30 days
Customer portal opening more government business

MORE CASE STUDIES:
All-in-all InvoiceSherpa has been a phenomenal experience for us. We’re not even interested at looking for an alternative”
– Brian Jefferson, President Bristeeri Technologies
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